FAQs

Seminar registration can be accomplished in several ways:

• Online Registration:
  The quickest way is online registration by clicking on the Events & Workshops link on the top menu. Next click on the Register Now! button towards the bottom of the next page. Existing users can then login to their account to purchase a seminar seat while new users will need to follow a few quick steps to create an account before registering.
• Email Registration:
  Send an email to seminars@otteau.com to request a registration form be emailed to you. Then email the completed form back to the same email address. We’ll send you a confirmation email once your seat has been reserved.
• Fax Registration:
  Send an email to seminars@otteau.com or phone 800.458.7161 (be sure to provide your return fax no.). Then fax your completed form to 800.273.3295

Your paid seminar registration entitles you to the following:

• One guaranteed seat at the event you have selected.
• Download access to seminar handout materials up to 2 days prior and 7 days after the event.

No workshop materials or handouts will be provided at the seminar event.  You can download the seminar handout materials up to 7 days after the seminar date you register to attend.

Step 1: Log in to your OTTEAU.com account (see “How do I access my account?” for detailed instructions).

Step 2: Click on the “Downloads” link on the left side of your Welcome Back screen.

Step 3: You will see the available downloads. You can click each document to download and save.

NOTE: This service is only available to those who have registered for a seminar.

Perhaps, depending on availability. Note that we cannot accommodate requests to switch into a Sold-Out event. Also note that such requests must be received 7 days in advance of the event date you originally registered to attend.

Contact our offices by calling 800.458.7161 or sending an email to info@otteau.com.

Refunds are issued only if your cancellation is received, in writing, 7 calendar days prior to the event date.

Yes. To be placed on our Priority Wait for a Sold-Out event, click on the link next to the event which reads Waitlist Register. Then follow the onscreen prompts to complete the Wait List process. At this point your credit card will be charged for the registration fee. We’ll then notify you if your seat request has cleared no later than 72 hours prior to the event. If we are unable to accommodate your request a refund will be promptly issued to your credit card for the full purchase amount.

Generally not, as most sessions are completely Sold-Out in advance. A decision on Walk-Ins is not made until the seminar event has actually begun, and will be accommodated on a first-come first-serve basis.

For additional information on seminar events send an email to seminars@otteau.com or phone 800.458.7161.

We do not store password information – but you can easily reset your password for immediate access. Navigate to www.otteau.com and then click on the Login link at the top right of the page.  Select the “Forgot Password” link at the bottom right and enter your username or email address. After clicking on the reset password link, your account information will be emailed to you.

If you cannot remember your username or email, email info@otteau.com or call our offices at 800-458-7161 for additional assistance.

Yes. To change your password, navigate to www.otteau.com and then click on the Login link at the top right of the page. After logging into your account by entering your existing email and password, click on the “Account Details” link on the left side of the page. Then follow the onscreen prompts to change your password.

To change your address, navigate to www.otteau.com and then click on the Login link at the top right of the page. After logging into your account by entering your existing email and password, click on the “Addresses” link on the left side of the page. Then follow the onscreen prompts to change your information.

Step 1: Go to www.otteau.com

Step 2: Log in to your OTTEAU.com account by clicking the “Login” link at the top right of the page.

Step 3: Enter email & Password (this is case sensitive)

Step 4: From the welcome page, select the “Access MarketTRAC” link on the left side of the screen.  All the available features of your subscription will be displayed on the next page.

Step 5: Select the corresponding tab for the feature you are trying to access.

What is it?

Published monthly, this enhanced newsletter provides information on housing market trends in an easy to read format. This timely information tool will enhance your understanding of broad trends affecting the market by keeping you informed as they happen. The rich content of this newsletter is embedded with charts and graphs to keep you informed of emerging trends.

Who can access it?

All subscribers of MarketTRAC Bronze, Silver, or Gold level packages.

How do I access MarketNEWS by OTTEAU.com?

Step 1: Log in to your OTTEAU.com account (see “How do I access my account?” for detailed instructions).

Step 2: From your Welcome Back page, select the “Access MarketTRAC” link (found on the left-hand side, under Subscriptions)

Step 3: Click on the tab labeled MarketNEWS from OTTEAU.COM

Step 4: Click on the edition that you wish to download from the Download Reports Menu.

Step 5: You will be prompted to either “Open” or “Save” the document.

What is it?

This is the real estate industry’s report card on housing market trends that real estate professionals have relied upon for the 25 years. Published 4 times a year, these quarterly reports provide detailed market analysis for key housing markets throughout New Jersey as well as eastern Pennsylvania and northern Delaware. The OTTEAU Report Quarterly also provides historic look-back analyses comparing present market conditions with prior year analyses. Stop guessing about the state of a particular market and refer to the industry bible on housing market trends.

Who can access it?

All subscribers of MarketTRAC Silver or Gold level packages.

How do I access The OTTEAU Report Quarterly by OTTEAU.com?

Step 1: Log in to your OTTEAU.com account (see “How do I access my account?” for detailed instructions).

Step 2: From your Welcome Back page, select the “Access MarketTRAC” link (found on the left-hand side, under Subscriptions)

Step 3: Click on the tab labeled The OTTEAU Report Quarterly.

Step 4: Click on the County Report that you wish to download from the Download Reports Menu.

Step 5: You will be prompted to either “Open” or “Save” the document

What is it?

The ultimate tool for staying informed on emerging trends, MarketTRAC Monthly provides a continuing stream of critical market updates. Published 12 times a year, this monthly report will keep you informed of local market trends between issues of The OTTEAU Report Quarterly. Particularly useful when you require current market analysis and can’t wait for the next quarterly report to be released, this service will keep you informed of essential here-and-now market trends.

Who can access it?

All subscribers of the Gold level package.

How do I access MarketTRAC Monthly by OTTEAU.com?

Step 1: Log in to your OTTEAU.com account (see “How do I access my account?” for detailed instructions).

Step 2: From your Welcome Back page, select the “Access MarketTRAC” link (found on the left-hand side, under Subscriptions)

Step 3: Click on the tab labeled The OTTEAU Report Quarterly.

Step 4: Click on the County Report that you wish to download from the Download Reports Menu .

Step 5: You will be prompted to either “Open” or “Save” the document.

What is it?

This feature provides you with direct access to Jeffrey Otteau. Structured as an online web form system, subscribers are able to submit their real estate related questions for a response from one of the most sought after experts on real estate trends.

Who can access it?

Available exclusively to Gold level subscribers.

How do I access AskJEFF?

Step 1: Log in to your OTTEAU.com account (see “How do I access my account?” for detailed instructions).

Step 2: From your Welcome Back page, select the “Access MarketTRAC” link (found on the left-hand side, under Subscriptions)

Step 3: Click on the tab labeled AskJEFF

Step 4: Compose your subject and question in the fields provided

(**Note: replies will be sent to the e-mail address linked to your OTTEAU.com account 24-48 hours from submission)

For additional information on seminar events send an email to info@otteau.com or phone 800.458.7161.